Refund Policy

Billing and refunds

Straightforward rules for your $5 monthly membership — no fine print, no surprises.

Membership billing

Wavelength membership is $5 per month and renews automatically each month until you cancel. Your payment is processed securely by our payment provider; we do not store your card details.

Canceling your membership

You can cancel at any time from the Membership page in your profile. Canceling stops all future charges, and you keep access to member features until the end of the billing period you have already paid for.

Refunds

Monthly membership charges are non-refundable once a billing period has started, since access to member features is available for the full period. If you believe you were charged in error, contact us within 30 days of the charge and we will review it and make it right.

Questions

Anything unclear about billing, cancellation, or refunds? Send us a message from the Contact page and a member of our team will get back to you, usually within a couple of days.

Need help with a charge? Contact us and we will sort it out.

    base44
    Edit with Base44