FAQ
Common questions
Everything you need to know about groups, memberships, privacy, and vacation raffles.
What is Wavelength?
Wavelength is a social travel app that matches you into a small group of people who share your mood, personality, or lifestyle. Your group chats together, votes on vacations, and can win those trips in raffles.
How does group matching work?
Take short quizzes on any of the three paths — mood, personality, and lifestyle. Your results place you into a group of up to 10 like-minded members. Share all three traits with a group and you qualify for a perfect-match group.
How much does it cost?
Browsing, taking quizzes, and building your profile are free. A $5 monthly membership unlocks member features: joining groups, chatting, and entering vacation raffles. You can cancel anytime.
Can I stay anonymous?
Yes. You control your identity in every group, and the Explore toggle in your profile removes you from other members’ discovery and match lists entirely. Revealing your identity is always your choice and is protected by USA driver’s license verification.
How do vacation raffles and voting work?
Once your group is full, trip voting begins and the group locks. Members vote on curated vacations, and groups are entered into raffles to win the trip they chose.
Is my personal information safe?
We never sell your data, license documents are only reviewed after a report concerning your account, and chat messages are only reviewed when another member flags them. See our Privacy Policy for the full picture.
How do I cancel my membership?
Open the Membership page from your profile and cancel anytime. Future charges stop immediately, and you keep access until the end of the billing period you have already paid for.
Still have a question?
Send us a message from the Contact page and our team will get back to you, usually within a couple of days.
Didn't find your answer? Contact us — we're happy to help.
